Jobs to Be Done resources

Guides, toolkits, case studies and templates to help you put JTBD into practice.

Go deeper

Fundamentals explains the thinking. The toolkits show you how to apply it.

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Guide

JTBD Fundamentals

A visual deck that brings the mindset, principles and fit with other methods together in an easy-to-follow way.

  • JTBD overview
  • Core principles
  • Fit with Design Thinking
Get this guide→
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Toolkit

Outcome-Driven Innovation® Toolkit

Step-by-step instructions, templates and worked examples for using ODI to find underserved outcomes and prioritise opportunity.

  • Scoping the job
  • Investigating needs
  • Analysing outcomes
Get this toolkit→
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Toolkit Coming soon

Switch Toolkit

Step-by-step instructions, templates and worked examples for understanding what causes customers to change, stay or do nothing.

  • The Switch timeline
  • The Four Forces
  • Switch interviews
Pre-register for early access→

Outcome-Driven Innovation® was developed by Anthony Ulwick at Strategyn. Mosaic’s toolkit is our own, independent application of the methodology and isn’t affiliated with or endorsed by Strategyn.

Get the JTBD series.

The Complete Guide, JTBD Fundamentals and the ODI Toolkit. All three, in one email.

See it applied

A worked case study and a ready-built template, both using the ODI approach.

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Case study

The Breakthrough AI Note-Taker

Plaud Note · JTBD / ODI

A worked case study showing how a seemingly well-served category can still contain significant unmet demand.

Read the case study→
JTBD ODI Miro template preview

Template

JTBD/ODI Miro template

#1 JTBD/ODI template on Miro · 9,000 users

A practical workspace for applying JTBD and Outcome-Driven Innovation, with the structure already built in, including the integrated AI workflow.

Open the Miro template→

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